FRANICE Cleaning Services LTD

Peter-Gay Johnson

President

As the President of FRANICE Cleaning Services LTD, Peter-Gay Johnson leads the company with a strong commitment to excellence, innovation, and customer satisfaction. With a hands-on approach, they oversee the strategic direction, operations, and growth of the company, ensuring that every service provided meets the highest industry standards. Responsibilities Leadership & Strategy: Setting the vision and goals for the company, ensuring continuous growth and service excellence. Operations Management: Overseeing day-to-day business operations to maintain efficiency, quality, and customer satisfaction. Client Relations: Building strong relationships with clients to understand their needs and deliver exceptional cleaning services. Team Development: Recruiting, training, and empowering staff to provide top-tier cleaning solutions. Quality Control: Ensuring all services meet strict hygiene and safety standards. Innovation & Sustainability: Implementing eco-friendly cleaning practices and staying ahead of industry trends. Our Commitment Under the leadership of Peter-Gay Johnson, FRANICE Cleaning Services LTD remains dedicated to providing professional, reliable, and affordable cleaning services to homes and businesses across the UK. With a passion for service and a focus on customer satisfaction, the company continues to set new standards in the cleaning industry.

Franck Desire

Operational Manager

Operational Manager – FRANICE Cleaning Services LTD At FRANICE Cleaning Services LTD, our Operational Manager (Franck Desire) plays a crucial role in ensuring the smooth and efficient execution of all cleaning services. With a strong commitment to excellence, they oversee daily operations, ensuring that our clients receive high-quality, reliable, and professional cleaning solutions tailored to their specific needs. Key Responsibilities: Overseeing the scheduling and coordination of cleaning teams to ensure timely and effective service delivery. Ensuring that all cleaning staff are well-trained, equipped, and adhere to health and safety regulations. Conducting quality assurance checks to maintain the highest cleaning standards. Managing client relationships, addressing any concerns promptly, and ensuring customer satisfaction. Implementing efficient operational strategies to optimize service delivery and cost-effectiveness. Supervising inventory management, ensuring that cleaning supplies and equipment are readily available. Recruiting and training new staff to maintain a skilled and professional workforce. Staying updated with industry best practices to continuously improve service quality. Why Our Operational Manager is Essential Our Operational Manager( Franck Desire)ensures that every aspect of our cleaning services runs seamlessly. Their leadership guarantees that our teams are well-organized, our clients’ needs are met with precision, and FRANICE Cleaning Services LTD remains a trusted provider of high-quality cleaning solutions. With a dedicated and hands-on approach, they are always available to address customer inquiries and tailor services to suit both residential and commercial cleaning requirements. Their expertise and oversight allow us to deliver exceptional cleanliness, efficiency, and professionalism every time. At FRANICE Cleaning Services LTD, we believe that a well-managed operation is the key to our success, and our Operational Manager(Franck Desire) is at the heart of ensuring excellence in everything we do.

Alberta Abbey

Sales Person

Alberta Abbey is a results-driven Salesperson with a proven ability to understand customer needs, build strong relationships, and promote products or services effectively. With exceptional communication and negotiation skills, Alberta ensures a seamless sales process, providing tailored solutions that meet and exceed client expectations. Her dedication to customer satisfaction and her strategic approach to sales make her a valuable asset to any organization. Job Description:As a Salesperson, Alberta Abbey is responsible for engaging with customers to promote and sell products or services while ensuring a high level of customer satisfaction. She employs her excellent interpersonal skills to establish rapport with potential and existing clients, effectively addressing their needs and providing suitable recommendations. Key Responsibilities: Identify and approach potential customers to generate new business opportunities. Understand customer needs and preferences to provide tailored product or service recommendations. Present, promote, and sell products or services using persuasive sales techniques. Develop and maintain positive business relationships with clients to ensure future sales and referrals. Conduct market research to stay updated on industry trends and competitor activities. Negotiate terms of sales agreements and close deals effectively. Process transactions, follow up on sales leads, and handle customer inquiries professionally. Collaborate with team members and management to achieve sales targets and business objectives. Maintain accurate records of customer interactions and sales activities. Attend networking events, trade shows, and training sessions to enhance product knowledge and sales strategies. Skills and Qualifications: Strong communication and active listening skills. Excellent negotiation and persuasion abilities. Customer-oriented with a focus on delivering outstanding service. Ability to work independently and within a team environment. Time management and organizational skills to handle multiple clients efficiently. Adaptability to changing market trends and customer demands. Proficiency in CRM software and sales tracking tools (if applicable). A results-driven mindset with a commitment to meeting sales targets. With her passion for sales and customer engagement, Alberta Abbey continues to drive business success while fostering lasting relationships with clients.

Nesha Elliott

Office Manager

Meet Nesha Elliott – Our Exceptional Office Manager At Franice Cleaning Services, we take pride in maintaining efficiency and excellence in our daily operations. Leading the charge in ensuring a well-organized and productive work environment is our dedicated Office Manager, Nesha Elliott. With outstanding attention to detail and exceptional organizational skills, Nesha plays a pivotal role in streamlining office procedures, overseeing administrative functions, and providing crucial support to our team. Her proactive approach and unwavering commitment to excellence contribute significantly to the success of our company. Role & Responsibilities As our Office Manager, Nesha Elliott is responsible for: ✅ Office Operations & Efficiency – Overseeing daily office operations, implementing structured administrative systems, and ensuring a seamless workflow. ✅ Administrative Oversight – Managing office procedures, scheduling meetings, handling correspondence, and maintaining essential records and documentation. ✅ Report Preparation – Compiling comprehensive reports, analyzing data, and presenting valuable insights to support business decision-making. ✅ Resource Management – Overseeing office supplies, managing vendor relationships, and ensuring all resources are well-maintained for maximum productivity. ✅ Team Coordination & Support – Assisting staff with administrative tasks, facilitating interdepartmental communication, and fostering a collaborative work environment. ✅ Compliance & Policy Adherence – Ensuring office operations align with company policies and industry standards. Why Nesha Stands Out Nesha is not only an expert in office management and administration but also a passionate professional who values teamwork, efficiency, and excellence. Her ability to anticipate challenges, implement effective solutions, and cultivate a positive workplace culture makes her an invaluable asset to our organization. At Franice Cleaning Services, we are proud to have Nesha Elliott as a key member of our leadership team, ensuring our office runs smoothly so we can continue delivering outstanding services to our clients. For any office-related inquiries or assistance, don’t hesitate to connect with Nesha—she’s always happy to help!